We have implemented a number of additional health and safety measures here across our business to try and reduce the impact of the Covid 19 virus in order to keep our staff and guests reasonably safe. Please consider the UK Government’s current advice and guidance on Covid 19 before deciding to visit us. Whilst the measures we have taken are in accordance with official guidance, unfortunately we cannot guarantee a risk free environment. It is therefore very important that you make yourself aware of our measures before you book, and when you visit that you comply with them and instructions given by our staff, and in doing so you will help us all – see link here
1. Terms and Conditions
The following terms and conditions regulate your access to and use of our website, and our contractual relationship with you when you purchase goods and/or services online.
2.1. Use of our Website
*A Cookie is a small file of information typically of letters and numbers, which are stored on your computer. Web sites you visit ask your computer to store this information and retrieve it from your computer so that they can keep track of things like other web sites you visit or how you use the site. The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 govern Cookies.
2.2 Your Information
Your information refers to the details about you (for example name, address, contact details, credit/debit card details, preferences, specific needs, interests etc.) that you supply to us or is supplied to us. Your information is collected when you request information from us, apply for a job with us, contact us with regard to any specific enquiry, register with us, enter a competition or buy anything from us online. The amount of information we collect is controlled by you.
2.2.1 Use of Information
2.2.2 Location of Information
Your information will be held in either our own (or a third party with whom we have a contractual relationship) secure databases at a secure addresses to prevent unauthorised access. The systems used are configured with data encryption or scrambling technologies and industry standard firewalls. Unless fulfilment of our obligation to you requires your information to pass outside the EEA then it will remain within the EEA. Control of information outside the EEA may be less than within.
Ocean Beach Management Limited is the data controller, and your data is processed by its staff for whom it has responsibility.
2.2.4 Third Parties
To enable us to improve our product(s)/services(s) we review our Policies periodically and amendments may be made and if these are relevant in relation to our use of your data then we shall contact you to ask for your consent.
We will retain and store your information for as long as is reasonably necessary for the matters set out in 2.2.1 and will not be retained indefinitely or for reasons incompatible with relevant data protection legislation.
2.2.7 Health, Safety and Security
We operate CCTV at Pleasure Beach in certain areas and your image may be captured and processed and this is done to assist us and any Statutory Body in ensuring your reasonable safety and security during your visit. Ride wristbands contain a unique bar code which is read on each occasion you use certain of our rides and attractions and this reading assists us in the safe operation of our premises and to reconcile participation in the event of an incident. In the unlikely event that you require first aid assistance whilst visiting our Amusement Park, then trained members of staff will administer this. As part of this provision, staff will ask you for information about you and your health in order that the correct assistance is given and this will be recorded upon a first aid document which may be shared with the Ambulance or other emergency services, and retained by us in the event of any civil or criminal proceedings, within which it may be disclosed. The retention, use and sharing of data may not require your consent on the grounds of legitimate interests and the necessity to comply with a legal obligation, including assisting the relevant agency in relation to the prevention and detection of crime or terrorist activity.
2.3 Your rights in relation to Data
Should you have any concerns regarding the information which we hold in respect of you then please contact us so that we can rectify any issues. You have the right to (i) request a copy of your personal data, (ii) request inaccurate personal data is corrected, (iii) request that personal data is erased, (iv) opt out of receiving communications from us. When contacting us, we may require evidence of your identity and (in the event that your request is manifestly unfounded and/or excessive) then to raise an administrative charge. We aim to deal with your request within 30 days. Further information is available from the UK Information Commissioner Website. https://www.ico.org.uk
2.4 Contact Us
Our contact details are set our at Section 12, below.
3. Online and Gate purchases
Wristbands | Ride Fun Cards
3.1. The issue of a fun card or wristband shall not guarantee, nor do we warrant:
- The availability and/or quantity of any particular ride(s), device(s) or attraction(s) upon any visit to Ocean Beach Pleasure Park,
- That access shall be given to any particular ride(s), device(s) or attraction(s),
- Exemption from height or other restrictions that may apply from time to time,
- The opening and closing time of Ocean Beach Pleasure Park, which may vary from time to time, at our sole discretion.
3.2. Wristbands are only valid for and must be used on the date endorsed upon them.
3.3. Fun cards for rides are only valid for use during days within our annual open season.
3.4. The opening and closing of any ride(s), device(s) and attraction(s) may vary from time to time and are at our sole discretion
3.5. Wristbands are valid only on rides inside Ocean Beach Pleasure Park
3.6 No refunds will be given on fun cards or wristbands in any circumstances, therefore once you have booked the date of your visit this cannot be changed.
3.7 Queues do occur at certain times, and access time to ride(s), device(s) and attraction(s) may vary.
3.8 Fun cards and wristbands, issued pursuant to a promotion, must be used by the first recipient and shall not be re-sold nor transferred.
3.9 Fun Cards and wristbands remain our property at all times.
3.10 We reserve the right to:
- Alter or amend these terms and conditions at any time,
- Refuse a sale to any person
- Refuse entry to any person or remove any person from Ocean Beach Pleasure Park
- Carry out reasonable searches of an individual or property prior to entry to Ocean Beach Pleasure Park
- Carry out reasonable surveillance of an individual whilst in Ocean Beach Pleasure Park for security and safety purposes
- Cancel any orders containing pricing errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from us
Any promotions placed on our website are not valid in conjunction with any other offer or promotion nor any UK Bank and Public Holidays, Sat during Bank Holiday Weekends. Dates of when the promotions apply will be specified with each offer.
Any coupon code advertised can only be used once per order and for its intended products only. Any code not used for its intended promotion will be forfeit and the order will be cancelled and refunded.
Our obligations We will provide you with up to date information on the functionality of our Website and advice and assistance on any upgrades or changes to its functionality as we deem necessary; and use reasonable endeavours to comply with any statute, regulation or other ordinance as and when they come into force.
Exclusion of warranty We try to make sure the information contained on our Website is as accurate as reasonably possible. However we give no warranty of any kind regarding our Website and/or any materials provided on it. We do not warrant the accuracy, completeness, currency, or reliability of any of the content or data found on it. All information posted on our Website is correct at time it is posted and is subject to change.
We accept no responsibility and shall not be liable for any damage to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in our Website. In no event shall we be liable for any injury, or loss, claim, damage, or any exemplary, punitive, direct, indirect, incidental or consequential damages of any kind (including but not limited to lost profits or lost savings) whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with:
- Any use of our Website or content found therein
- Any failure or delay (including, but not limited to) the use of or inability to use any component of our Website
- The performance or non-performance by us
- The provision of or failure to provide services
- Any information, software, products, services related graphics obtained through our Website. Any dealings you have with third parties via our Website are your responsibility. Should a dispute arise between yourself and any third party due to use of our Website we will do our best to assist its resolution but will not be responsible for any loss or damage suffered as a result. We may provide links to other web sites, resources, advertisements or sponsorships either directly or through contractual partners. We accept no responsibility for these links and does not endorse their contents. If you decide to access other websites, you do so at your own risk.
11. Intellectual Property
The copyright in the material contained in our Website and any Ocean Beach Pleasure Park trademarks and brands included in that material belongs to Ocean Beach Management Ltd or its licensors. Any person may copy any part of this material from this website, subject to the following terms and conditions:
- The material may be used only for that person’s own personal use for non-commercial purposes; The copies must retain any copyright or other intellectual property notices contained in the original material; and
- The products, technology or processes described in this Website may be subject of other intellectual property rights reserved by Ocean Beach Management Limited or by other third parties. No licence is granted in respect of those intellectual property rights. Images, trademarks and brands displayed on our Website are protected by copyright, trademark and intellectual property laws and may not be reproduced or appropriated in any manner without written permission of their respective owners.
We shall not be liable to you where performance of any of our obligations to you is prevented, frustrated or impeded by reasons of acts of God, war and any other hostilities, civil commotion, accident, strikes, lock outs, trade disputes, acts of restraints of Government, imposition or restrictions of imports or exports or any other cause not within the our reasonable control.
The opening and closing times of Ocean Beach Pleasure Park posted on our Web Site are estimated and are so we may vary the times from time to time at our sole discretion. Wristbands and Fun cards are leisure services for the purposes of the Consumer contracts (information, cancellation and additional charges) Regulations 2013 Regulation 28 applies to the contract between you and us in relation to these and you do not have a right to cancel.
If any part of these terms and conditions is found to be unenforceable as a matter of law, all other parts of these terms and conditions shall not be affected and shall remain in force.
We cannot guarantee that the appearance and/or colours of products shown on our Website exactly reproduce the appearance and/or colours of the physical products themselves. All sizes quoted are approximate.
These terms and conditions and any contract between us shall be governed by and construed in accordance with English Law and the English Courts shall have jurisdiction over any disputes between us.
“We and Us” means Ocean Beach Management Ltd either alone or together with you, as the context requires;
“Working day” means every day of the year except weekends, and English statutory and public holidays;
“You and Your” means the person who provides us with personal information and/or orders good and/or services. Our details Ocean Beach Management Limited, Sea Road, South Shields. Tyne & Wear, England, NE33 2LD
To contact us by telephone, please ring 0191 4561617 Lines are open during park opening hours, email: firstname.lastname@example.org
13. Aerial Photography
Ocean Beach Pleasure Park is a no fly drone zone. Anyone found flying a drone over Ocean Beach Pleasure Park will face legal action.
These terms and conditions shall be deemed severable. In the event that any provision is determined to be enforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.
15. Changes to the Terms and Conditions
We reserve the right to make changes to the Terms and Conditions at any time.
16. Entire Agreement
These Terms and Conditions, together with those incorporated herein constitute the entire agreement between us relating to the subject matter hereof, and supersede any prior understandings or agreements (whether oral or written) regarding the subject matter.
17. Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws of England and Wales.